Data Protection & Privacy

Privacy Policy

Last Updated: 06 July 2026

Welcome to GNX Power Solution

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform.

1Information We Collect

We collect information that you provide directly to us and automatically through your use of the app and platform:

Personal Data

Name, email address, phone number, and shipping/billing address (for delivering solar products).

Location Data

We may request access to your location to calculate solar potential, suggest the right solar panel capacity, or find nearby installation partners.

Payment Information

Standard payment details processed securely through third-party payment gateways (we do not store your credit card/UPI passwords directly).

Device Data

Device ID, operating system, and app usage statistics for performance optimization.

2How We Use Your Information

We use the collected data for the following legitimate business purposes:

Process and deliver your solar product orders efficiently.
Provide custom solar quotes or engineering assessments based on your location and roof size.
Send order updates, tracking details, and dedicated customer support messages.
Improve our mobile app experience, security performance, and resolve operational bugs.

3Data Sharing and Disclosure

We do not sell your personal data to third parties. We only share information strictly required to fulfill your services:

Delivery Partners: Courier and logistics services to ship your solar panels, inverters, structures, and hardware accessories.

Installation Partners: Certified local technicians and engineers who perform feasibility audits and rooftop solar setup at your specified location.

Payment Processors (Future Implementation): Secure gateways (like Razorpay or Stripe) may be added in future updates. No active payment modules are enabled in this current version.

4Data Retention & Account Deletion

We retain your personal information as long as your account remains active or as needed to provide you services.

You have the right to request the deletion of your account and personal data at any time by contacting us at support@gnxpowersolution.com or by selecting the "Delete Account" option inside the mobile application.

5Contact Us

If you have any questions or concerns regarding this Privacy Policy or data practices, please get in touch:

Email Address

muskan@gnxpowersolution.com

Official Website

www.gnxpowersolution.com

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